Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Shepley | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Shepley is a GPhC registered online pharmacy weight loss clinic serving patients in Shepley, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates as an online pharmacy weight loss clinic based in Shepley, UK.

If you have any questions about how we handle your data, please contact us at info@pharmacyweightloss.co.uk or call us on (+44) 116 4646009. We aim to respond to all data-related enquiries within 48 hours.

2. What Data We Collect

To provide our pharmacy and weight loss services safely and effectively, we may collect the following types of information:

Personal details: Full name, date of birth, home address, email address, and phone number
Health and medical information: Medical history, current medications, weight, BMI, and any relevant clinical details required to assess your suitability for weight loss treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected automatically when you visit our website
Communication records: Emails, messages, or records of telephone conversations with our pharmacy team

3. How We Use Your Data

We use your personal and medical information for the following purposes:

To assess your suitability for weight loss treatment and provide appropriate clinical advice
To process your prescription and arrange delivery of your medication — orders approved by our pharmacist are typically dispatched within 1 working day
To maintain accurate medical records in line with our professional and legal obligations as a registered pharmacy
To communicate with you about your treatment, order status, or any safety concerns
To process payments securely
To comply with regulatory requirements set by the GPhC, MHRA, and other relevant authorities

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and, for special category health data, the provision of healthcare and the management of health systems.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly
Analytical cookies: Help us understand website traffic and user behaviour so we can improve our services
Preference cookies: Remember your settings and preferences for future visits

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare professionals: With your GP or other treating clinicians where necessary for your ongoing care or safety
Delivery partners: Limited identifying information shared with our courier to fulfil your medication delivery
Payment processors: Securely processed by our third-party payment provider under strict data protection agreements
Regulatory bodies: Where we are legally required to disclose information to the GPhC, MHRA, or law enforcement agencies

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years following your last contact with us, in line with NHS and professional pharmacy guidelines. After this period, your data will be securely deleted or anonymised.

7. Data Security

We take the security of your personal and medical data seriously. We use appropriate technical and organisational measures, including encryption and secure access controls, to protect your information from unauthorised access, loss, or disclosure.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise any of your data rights, or have a concern about how we have handled your information, please contact us directly:

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours. If you are not satisfied with our response, you have the right to raise a concern with the relevant supervisory authority responsible for data protection in the UK.